Our GRI Tables work as a reference tool to help readers locate relevant information across our 2020 reports and webpages. From the tables below you can find the information relevant to the Global Reporting Initiative (GRI) and the European Public Real Estate Association Sustainability Best Practices Recommendations (EPRA sBPR) reporting frameworks. Selected key sustainability indicators have been assured by Ernst & Young Oy and have been marked in the GRI Tables.

Location abbreviations:
FR: Financial review
SA: Sustainability accounts
CGS: Corporate governance statement

General disclosures
GRI Standards EPRA Sustainability BPR Content Location Comments Limited assurance Coverage % (EPRA sBPR)
Organisation            
102-1   Name of the organization SA, front cover      
102-2   Activities, brands, products, and services FR, OPERATING LOCATIONS IN THE NORDICS, p. 4
HOW WE CREATE VALUE, p. 8		      
102-3   Location of headquarters back cover      
102-4   Location of operations FR, OPERATING LOCATIONS IN THE NORDICS, p. 4      
102-5   Ownership and legal form CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 3
FR, SHARES AND SHAREHOLDERS, p. 39		      
102-6   Markets served FR, OPERATING LOCATIONS IN THE NORDICS, p. 4
https://www.citycon.com/shopping-centres		      
102-7   Scale of the organization SA, KEY SUSTAINABILITY INDICATORS, p. 41 
FR, OPERATING LOCATIONS IN THE NORDICS, p. 4
CITYCON OYJ’S CONSOLIDATED FINANCIAL STATEMENTS, p. 45-46		      
102-8   Information on employees and other workers SA, KEY SUSTAINABILITY INDICATORS p. 41 Reported partly.    
102-9   Supply chain FR, HOW WE CREATE VALUE, p. 8
https://www.citycon.com/about-us/citycon-strategy-review		      
102-10   Significant changes to the organization and its supply chain FR, REPORT BY THE BOARD OF DIRECTORS, p. 9
RELATED PARTY TRANSACTIONS AND CHANGES IN GROUP STRUCTURE, p. 86-87, GRI content index		 No significant changes in the supply chain.    
102-11   Precautionary Principle or approach SA, STRIVING FOR EXCELLENCE IN ACTION, p. 6
CGS, DESCRIPTIONS OF INTERNAL CONTROL PROCEDURES AND THE MAIN FEATURES OF RISK MANAGEMENT SYSTEMS, p. 11-12
FR, RISKS AND RISK MANAGEMENT, p. 37-38		      
102-12   External initiatives SA, p. 10, 14
REPORTING PRINCIPLES, METHOLODY AND BOUNDARIES, p. 26-27		      
102-13   Membership of associations SA, ONGOING DIALOGUE WITH STAKEHOLDERS, p. 21      
Strategy            
102-14   Statement from senior decision-maker SA, MESSAGE FROM OUR CEO, p. 4-5   x  
102-15   Key impacts, risks, and opportunities SA, PRIORITY MATRIX, p. 20
FR, RISKS AND RISK MANAGEMENT, p. 37-38		   x  
Ethics and integrity            
102-16   Values, principles, standards, and norms of behavior SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR  p. 22-24      
102-17   Mechanisms for advice and concerns about ethics SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR, p. 23-24      
Governance            
102-18   Governance structure CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 3, 8-9      
102-19   Delegating authority CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 9      
102-20   Executive-level responsibility for economic, environmental, and social topics

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 9-10, GRI content index

CEO and COO are responsible for the day-to-day management of the company, which includes economic, environmental and social topics. CEO regularly reports to the board.

    
102-21   Consulting stakeholders on economic, environmental, and social topics

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 13, GRI content index

Stakeholder consultation is carried out in shareholders general meetings, expert panels as well as different surveys to tenants, personnel, and investors. Material results from surveys reported to the board.

    
102-22 Gov-Board Composition of the highest governance body and its committees

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 4-6

      
102-23   Chair of the highest governance body

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 5, 9

      
102-24 Gov-Select Nominating and selecting the highest governance body

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p.  4

      
102-25 Gov-Col Conflicts of interest

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 14-15

      
102-28   Evaluating the highest governance body’s performance

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 7

Reported partly.

    
102-29   Identifying and managing economic, environmental, and social impacts

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 11-12
FR, RISKS AND RISK MANAGEMENT, p. 37-38

      
102-30   Effectiveness of risk management processes CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 8 https://www.citycon.com/investors/corporate-governance/board-of-directors/board-committees      
102-31   Review of economic, environmental, and social topics Review of economic, environmental, and social topics      
102-32   Highest governance body’s role in sustainability reporting

GRI content index

CEO reviews and approves sustainability report.

    
102-33   Communicating critical concerns

CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 13, Disclosure policy

 https://www.citycon.com/investors/corporate-governance/disclosure-policy    
102-34   Nature and total number of critical concerns

SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR p. 23-24, GRI content index

 All good faith concerns can be reported through Citycon's whistleblowing line: https://www.citycon.com/sustainability/code-of-conduct/report-a-violation-page-en
No major critical conserns reported during 2020.		    
102-35   Remuneration policies www.citycon.com/remuneration      
102-36   Process for determining remuneration CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 9
www.citycon.com/remuneration		      
102-37   Stakeholders’ involvement in remuneration www.citycon.com/remuneration      
Stakeholder engagement            
102-40   List of stakeholder groups

SA, HOW WE DEFINE OUR MATERIAL TOPICS, p. 19

   X  
102-41   Collective bargaining agreements

GRI content index

Personnel is not covered by collective bargaining agreements.

    
102-42   Identifying and selecting stakeholders

SA, HOW WE DEFINE OUR MATERIAL TOPICS, p. 19-21

      
102-43   Approach to stakeholder engagement

SA, HOW WE DEFINE OUR MATERIAL TOPICS, p. 19-21

      
102-44   Key topics and concerns raised SA, HOW WE DEFINE OUR MATERIAL TOPICS, p. 19-20
CONVENIENT AND SAFE: VISITORS, CUSTOMERS AND PERSONNEL ALL FEEL RIGHT AT HOME, p. 13-16		   X  
Reporting practice            
102-45   Entities included in the consolidated financial statements FR, RELATED PARTY TRANSACTIONS AND CHANGES IN GROUP STRUCTURE, p. 86-87      
102-46   Defining report content and topic Boundaries SA, HOW WE DEFINE OUR MATERIAL TOPICS, p. 19
REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26-27		   x  
102-47   List of material topics SA, LONG-TERM GOALS OF OUR SUSTAINABILITY STRATEGY, p. 8
HOW WE  DEFINE OUR MATERIAL TOPICS, p. 19
PRIORITY MATRIX, p. 20		   x  
102-48   Restatements of information

SA, REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26-27

   x  
102-49   Changes in reporting

SA, REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26-27

   x  
102-50   Reporting period

SA, REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26

   x  
102-51   Date of most recent report

GRI content index

14 February 2020

    
102-52   Reporting cycle

SA, REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26

   x  
102-53   Contact point for questions regarding the report

GRI content index

Group Sustainability Manager, wilhelm.ehrnrooth (at) citycon.com

    
102-54   Claims of reporting in accordance with the GRI Standards SA, CONTENTS, p. 3
REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26		   x  
102-55   GRI content index https://www.citycon.com/sustainability/gri-tables   x  
102-56   External assurance

SA, REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26, GRI content index

   x  
GRI 103: Management approach            
103-1   Explanation of the material topic and its Boundary SA, REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 26-27
HOW WE DEFINE OUR MATERIAL TOPICS, p. 19-20		   x  
103-2   The management approach and its components SA, STRIVING FOR EXCELLENCE IN ACTION, p. 6
LONG-TERM GOALS OF OUR SUSTAINABILITY STRATEGY, p. 8
https://www.citycon.com/management-approach		   x  
103-3   Evaluation of the management approach https://www.citycon.com/management-approach   x  

 

Economic standards
GRI Standards EPRA Sustainability BPR Content Location Comments Limited assurance Coverage % (EPRA sBPR)
Organisation            
201-1   Direct economic value generated and distributed

SA, ECONOMIC RESPONSIBILITY, p. 43-44

      
201-2   Financial implications and other risks and opportunities due to climate change FR, RISKS AND RISK MANAGEMENT, p. 38

Reported partly.

    
201-3   Defined benefit plan obligations and other retirement plans

GRI content index

The company acts in accordance with legislation, not reported separately.

    
201-4   Financial assistance received from government

GRI content index

Received subsidies amount to  0.75 MNOK for Norway (energy efficiency support) and 5.9MSEK in Sweden (COVID-19 Rental rebates package).

    
GRI 203: Indirect economic impacts            
203-2   Significant indirect economic impacts

FR, HOW WE CREATE VALUE, p. 8

Reported partly.

    
GRI 205: Anti-corruption            
205-1   Operations assessed for risks related to corruption

GRI content index

No assessments. Citycon Code of Conduct is applied in all significant business relationships.

    
205-2   Communication and training about anti-corruption policies and procedures

SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR, p. 23

      
205-3   Confirmed incidents of corruption and actions taken

SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR, p. 23

No cases in 2020.

    
GRI 206: Anti-competitive behavior            
206-1   Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

GRI content index

No cases in 2020.

    
Environmental standards
GRI Standards EPRA Sustainability BPR Content Location Comments Limited assurance Coverage % (EPRA sBPR)
GRI 302: Energy            
302-1 Elec‑Abs, DH&C‑Abs, Fuel‑Abs Elec‑LfL DH&C‑LfL Fuels‑LfL Energy consumption within the organization

SA, KEY SUSTAINABILITY INDICATORS, p. 28-30

   x 97, lfl 100
302-4   Reduction of energy consumption SA, CARBON NEUTRAL: USING LESS ENERGY AND PRODUCING MORE OF IT OURSELVES, p. 9-10
KEY SUSTAINABILITY INDICATORS, p. 28		   x  
302-5            
    Reductions in energy requirements of products and services

SA, KEY SUSTAINABILITY INDICATORS, p. 28-30

   x  
CRE 1 Energy-Int Building energy intensity

SA, KEY SUSTAINABILITY INDICATORS, p. 28-30

   x 97
GRI 303: Water            
303-5 Water‑Abs; Water‑LfL Water consumption SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR, p. 24
KEY SUSTAINABILITY INDICATORS, p. 36
REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 27		   x 97, lfl 100
CRE2 Water-Int Building water intensity

SA, KEY SUSTAINABILITY INDICATORS, p. 36

   x 97
GRI 304: Biodiversity            
304-1   Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

SA, EXCELLENCE IN ACTION: MAKING BEST PRACTICES THE NORM, p. 17

Reported partly: No such sites.

 x  
GRI 305: Emissions            
305-1 GHG-Dir-Abs; GHG-Dir-LfL Direct (Scope 1) GHG emissions SA, CARBON NEUTRAL: USING LESS ENERGY AND PRODUCING MORE OF IT OURSELVES, p. 10
REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 27
KEY SUSTAINABILITY INDICATORS, p. 31-32		   x 97, lfl 100
305-2 GHG-Indir-Abs; GHG-Indir-LfL Energy indirect (Scope 2) GHG emissions SA, CARBON NEUTRAL: USING LESS ENERGY AND PRODUCING MORE OF IT OURSELVES, p. 10
REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 27
KEY SUSTAINABILITY INDICATORS, p. 31-32		   x 97, lfl 101
305-3 GHG-Indir-Abs Other indirect (Scope 3) GHG emissions SA, CARBON NEUTRAL: USING LESS ENERGY AND PRODUCING MORE OF IT OURSELVES, p. 10
REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 27
KEY SUSTAINABILITY INDICATORS, p. 31-32		   x 97, lfl 102
305-5   Reduction of GHG emissions SA, CARBON NEUTRAL: USING LESS ENERGY AND PRODUCING MORE OF IT OURSELVES, p. 10
REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 27
KEY SUSTAINABILITY INDICATORS, p. 31-32		   x  
CRE 3 GHG‑Int Greenhouse gas emissions from buildings

SA, KEY SUSTAINABILITY INDICATORS, p. 32

   x 97, lfl 102
GRI 306: Effluents and waste            
306-1   Water discharge by quality and destination

SA, REPORTING PRINCIPLES, METHODOLOGY AND BOUNDARIES, p. 27, GRI content index

Waste water and rain water is led to municipal sewer systems.

 x  
306-2 Waste‑Abs; Waste l‑f‑l Waste by type and disposal method

SA, KEY SUSTAINABILITY INDICATORS, p. 37-40

   x 97, lfl 100
306-3   Significant spills

GRI content index

No spills in 2020.

    
GRI 307: Environmental compliance            
307-1   Non-compliance with environmental laws and regulations

GRI content index

No cases in 2020.

    
GRI 308: Supplier environmental assessment            
308-1   New suppliers that were screened using environmental criteria

GRI content index

No assessments. Citycon Code of Conduct is applied in all significant business relationships.

    
Social standards
GRI Standards EPRA Sustainability BPR Content Location Comments Limited assurance Coverage % (EPRA sBPR)
GRI 401: Employment            
401-1 Emp-Turnover New employee hires and employee turnover

SA, KEY SUSTAINABILITY INDICATORS, p. 41-42

New employee hires are not reported by age group and region, due to the relatively small number of employees.

    
401-3   Parental leave

SA, KEY SUSTAINABILITY INDICATORS, p. 41-42

Reported partly.

    
GRI 402: Labor/ management relations            
402-1   Minimum notice periods regarding operational changes

GRI content index

Citycon complies with local legislation and regulations. Statutory negotiations between the employer and employees take place within a co–operation group. Employee representatives are elected for a term of two years at a time. The group discusses matters affecting the entire personnel.

    
GRI 403: Occupational health and safety            
403-1 (2016)   Workers representation in formal joint management–worker health and safety committees

GRI content index

Co–operative occupational safety committee in Finland. Matters discussed include issues related to health and safety, and well–being in the workplace. Reported partly.

    
403-2 (2016) H&S-Emp Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities SA, KEY SUSTAINABILITY INDICATORS, p. 41

No occupational diseases, work-related injuries or fatalities during 2020.

 

  
GRI 404: Training and education            
404-2   Programs for upgrading employee skills and transition assistance programs

SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR, p. 22-23

Reported partly.

    
404-3 Emp-Dev Percentage of employees receiving regular performance and career development reviews SA, OTHER CORNERSTONES FOR A SUSTAINABLE SHOPPING CENTRE OPERATOR, p. 22-23 In accordance to our HR strategy all employees partake in annual performance reviews.    
GRI 405: Diversity and equal opportunity            
405-1 Diversity-emp Diversity of governance bodies and employees SA, KEY SUSTAINABILITY INDICATORS, p.42
CGS, CITYCON GROUP’S CORPORATE GOVERNANCE STATEMENT FOR THE FINANCIAL YEAR 2020, p. 5-6, 8		      
405-2 Diversity-emp Ratio of basic salary and remuneration of men to women

SA, KEY SUSTAINABILITY INDICATORS, p.42

      
GRI 406: Non-discrimination            
406-1   Incidents of discrimination and corrective actions taken

GRI content index

No cases in 2020.

    
GRI 407: Freedom of association and collective bargaining            
407-1   Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

GRI content index

No such risks in operating areas.

    
GRI 410: Security practices            
410-1   Security personnel trained in human rights policies or procedures

GRI content index

Citycon's Group Security Manager has been trained as well as other relevant personnel. Reported partly.

    
GRI 412: Human rights assessment            
412-3   Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

GRI content index

No such risks in operating areas.

    
GRI 413: Local communities            
413-1 Comty-Eng, H&S Asset Operations with local community engagement, impact assessments, and development programs

SA, CONVENIENT AND SAFE: VISITORS, CUSTOMERS AND PERSONNEL ALL FEEL RIGHT AT HOME, p. 15-16

Reported partly.

    
GRI 414: Supplier social assessment            
414-1   New suppliers that were screened using social criteria

GRI content index

No screenings. Citycon’s Business Code of Conduct applied to all material business relationships.

    
GRI 415: Public policy            
415-1   Political contributions

SA, CONVENIENT AND SAFE: VISITORS, CUSTOMERS AND PERSONNEL ALL FEEL RIGHT AT HOME, p. 16

      
GRI 416: Customer health and safety            
416-2 H&S-Comp Incidents of non-compliance concerning the health and safety impacts of products and services

GRI content index

No incidents of non-compliance with regulations or voluntary codes.

    
CRE 8 Cert-tot Sustainable development certificates

SA, KEY SUSTAINABILITY INDICATORS, p. 34-35

   x 100
GRI 417: Marketing and labelling            
417-3   Incidents of non-compliance concerning marketing communications

GRI content index

No incidents in 2020.

    
GRI 418: Customer privacy            
418-1   Substantiated complaints concerning breaches of customer privacy and losses of customer data

GRI content index

No complaints in 2020.

    
GRI 419: Socioeconomic compliance            
419-1   Non-compliance with laws and regulations in the social and economic area

GRI content index

No non-compliances according to our knowledge.